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Faq’s

Glamping

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Yes, you will need to organise your own campsite. We also set up on private land or in your backyard. We recommend finding your location first then booking the glamping hire. Please contact us at hello@getawayglamping.com.au if you need assistance booking a site or any recommendations.

We are based on the Mornington Peninsula so we provide most of our smaller bookings (under 5 tents) within this area and up to 30km from Mornington. If you have somewhere in mind, please get in touch with us at hello@getawayglamping.com.au

Absolutely! If you’ve got a property in mind, let us know and we can come and set up glamping for your next event, pop up accommodation or just a sleepout in your own backyard.

Our 4m bell tents are recommended for 2 people. Configurations are: 1 x queen bed; OR 2 single beds (on the floor). Our 5m bell tents are recommended for 2-4 people however can fit 5 when single beds on the ground are used. Possible configurations include: 1 x queen bed; OR 1 x queen bed + 1-2single beds; OR 2-5 single beds (on the floor). Just remember the less beds set up in the tent, the more room you’ll have to move around!

For all of our tent set ups, we require a flat surface to set up on.

  • The 4 metre bell tents require an area of at least 6m x 6m.
  • The 5 metre bell tents require an area of at least 7m x 7m.

When booking a campsite, please ensure that the size and terrain meet the above requirements before booking.

Our standard is a 2 night stay. Please note that you are welcome to stay for 1 night however our 2 night fee will apply. There is quite a bit of work involved in getting your glamping set up/packed down just for you and we promise you won’t regret staying 2 nights!

There is a minimum hire of 3 nights over long weekends.

Check out our weekend special: when you book Friday & Saturday night, you can book the extra Sunday night for only $10 per person! Please note that this special is not available over long weekends.

Please use the Booking Request option or head to the Bookings tab. Complete and submit the booking request form and we will get back to you with confirmation as soon as possible.

Preferably, however not absolutely necessary. With a powered site, you’ll be able to enjoy the luxuries of a kettle, heater, lighting etc. If you do not have a powered site, then you will be provided with a lantern (solar, battery).

We certainly do! We have worked in the events industry for over 15 years and love everything about events. Please contact us to discuss all your event, festival or wedding needs as we’d love to help you bring your idea to life.

Refunds will be provided up to 14 days prior to your booking. Bookings cancelled between 7-14 days prior to your arrival, will incur a one-night booking fee. No refunds or date changes are permitted after 7 days prior to arrival. We will try to accommodate date changes, where possible.
 
The COVID-19 Cancellation Policy is different, please see below. Please note that if you have booked a campsite, you will need to contact them directly about their cancellation policy.

If COVID-19 restrictions prevent you from attending your booking, we will give you the option to either change your booking to another date within 12 months or offer a full refund. Please note our standard Cancellation Policy applies for cancellations unrelated to COVID-19.

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Yes! We come to your pre-organised campsite or private property before you arrive and set up your bell tent(s), furnish them and then come and pack it all down once you leave. You don’t have to lift a finger! Our hire rate includes all the glamping gear (see ‘What’s Included?’ section) and the labour to set up/pack down.

We use Intex air mattresses which are super comfy. As our tents are not set up permanently, we are unable to provide innerspring mattresses.

We have most of the big items covered. All you need to do is pack an overnight bag, warm clothes, food and drinks and leave the rest to us. Please check out our Inclusions section for specific items to consider bringing.

We provide a waterproof bell tent which is set up and furnished, ready for when you arrive. Inside the tent there will be:

• your requested beds set up with bed linen
• side tables & lamp
• towels
• blankets, throw
• rugs & indoor flooring
• glasses & mugs
• heater
• kettle
• outdoor table and chair
• small esky
 
At the end of your stay, we will pack down your tent and take care of the cleaning. See our Inclusions page for a detailed list of items included in your stay.
 
Looking for something a little extra? Head to our Optional Extras page to see if we have what you’re after.

We offer many different extras you can add to your booking. We can provide extra kitchen items, a BBQ, champagne, a coffee machine with coffee and even a make-your-own gin kit. Head to our Optional Extras page for further information.

Accidents happen! Please advise us on departure of any breakages or issues with your tent so we can rectify for the next guests. We hold a $100 security bond to cover any breakages or damages. This is refunded to you after your stay.

After your booking request has been approved, we require a $100 deposit to confirm your booking. Full payment is due 2 weeks prior to your booking. A security bond of $100 will also be required for your booking. This will be refunded after your booking provided all hired equipment is left in its original condition.

You will be outdoors during your stay so we do suggest packing lots of warm clothes (even in summer) as it can still be cool. Warm waterproof jackets, thick socks, an extra layer for sleeping in winter are recommended. Our tents come with an electric heater, warm quilt, warm blankets, throw rugs & hot water bottles so you will be cosy inside.

We can provide a combination lock on request however we do still suggest you lock any valuables in your car while you are away from your tent.

Unfortunately, other than service dogs, we do not allow pets in our glamping tents.

Bugs and fliesare part of the Aussie environment & sometimes they will get in your tent. We strongly suggest you keep your mesh screen door zipped at all times to keep flies & mozzies out. Be sure to pack insect repellent.

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Yes, definitely. Click here  to order one. The gift voucher will be sent directly to the provided email address which means you get it quicker and there are no postage fees or delays. Gift vouchers are valid for 2 years from date of purchase and must be redeemed before the expiry date.

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Please note that until recently, Getaway Glamping was known as Phillip Island Glamping so most of our reviews are under this name. Please see what people have to say here: click here

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We can fully customise your booking and will work with you to bring your ideas to life. Whether it be completely furnished tents with all the luxuries to just the tent with the bare minimum. We can set up pop up accommodation for you and your guests at your event or wedding, create a full glamping village or a backyard getaway to celebrate a special occasion in!

Our event and wedding services are available all over Victoria. If you have somewhere in mind, please get in touch.

We are based on the Mornington Peninsula so we provide most of our smaller bookings (under 5 tents) within this area and up to 30km from Mornington. For bookings outside of this area, we have a minimum order of 5 tents.

For any order over 5 tents, you can book for one night and the one-night fee will apply. For any orders under 5 tents, then you can book for one night however our two-night fee applies. There is a lot of work that goes into getting your glamping accommodation set up/packed down and this is why we have a minimum night stay for smaller bookings!

Our event hire rate includes travel up to 100km from Mornington, Victoria. We still set up further afield however you may incur a small travel fee to cover our costs. Once we know your tent requirements and location, we can give you an idea of these costs.

Please get in touch via our Bookings Request page and provide us with all your event details. We will get back to you with a quote ASAP. Alternatively, you can email us at hello@getawayglamping.com.au
 
 

After your booking request has been approved, we require a 20% deposit to confirm your booking. Full payment is due 28 days prior to your event. A security bond will also be required for your booking. This is to ensure we can cover any damage, loss or theft. The security deposit is usually 20% of your booking total and will be refunded after your booking, provided all hired equipment is left in its original condition.

If COVID-19 restrictions prevent you from attending your booking, we will give you the option to either change your booking to another date within 12 months or offer a full refund. Please note our standard Cancellation Policy applies for cancellations unrelated to COVID-19.

If you cannot find the answer to your question above, then please email us at hello@getawayglamping.com.au and we will be happy to help you out.
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